This position will be based in our Tempe, AZ US headquarters, and reports to the President, Scienion US, Inc.
Service and installation of SCIENION systems throughout North America.
Instruct customers in the basic operation and maintenance of SCIENION systems.
On site and telephone problem solving associated with customer service issues.
Completes all reports and customer information effectively and consistently as deemed necessary by SCIENION.
Requires tactful, empathetic and responsive communication with customers.
Inspection of operational quality of manufactured systems.
Follow protocols to verify system performance such as motion / dispense accuracy.
Position requires significant understanding of Electro-Mechanical systems.
Root cause mechanical / electrical problem-solving ability.
Assist Manufacturing and Engineering to streamline the Manufacturing process.
Understanding of Engineering Change (ECR/ECN) Processes.
Candidates must be able to work independently and as a team member.
Travels to SCIENION’s facilities for training or meetings
Travels within territory as needed
Professionally represents SCIENION
Broad industry knowledge with automation experience is a plus
Must be a self-starter, work well without supervision, and accept responsibility
Excellent verbal, written communication, PC skills, and organizational abilities are required.
Approximately 50% or more travel will be required.
Additional Salary Information: Compensation will be competitive and include salary, benefits, and performance related incentives. Candidates with a high level of commitment and initiative are encouraged to apply.
Internal Number: 20200124_Serv
About Scienion US, Inc
SCIENION, with its corporate headquarters in Berlin, and domestic presence in Tempe, AZ, offers complete
solutions for precise liquid dispensing applications. Its proprietary ultra-volume dispense technology enables,
multiplex assays and high throughput production of multiparameter assays in diagnostics, life and material
Cellenion, a wholly owned entity of Scienion, is experiencing rapid growth and currently have a need for a
Technical Sales Representative to represent our CellenONE, single cell isolation technology focusing on the
Southwest region. The position will focus on sales in emerging markets using our proprietary, innovative
microscale liquid dispensing for single cell assays.