Job Description Summary: The Department Assistant performs duties under general supervision completing moderately complex clerical assignments and giving service with regard to Financial Aid records and information. Handles confidential records.
Minimum Qualifications Data entry skills. Knowledge of current office practices and procedures. Knowledge of and experience with computers. Effective communication skills. Ability to establish and maintain effective working relationships with co-workers, students, and the general public.
Essential Duties Gives financial aid information in person or by telephone to students, staff, and the public applying knowledge of departmental policies and procedures; may greet people, route telephone calls and mail. Reviews financial aid documents for completion and accuracy. Enters student and loan information on to the computer system. May receive, research, and resolve student financial aid problems; refers more serious problems to immediate supervisor. As necessary, assists other department personnel with researching and troubleshooting inquiries from network campuses.
Webster University is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to maintaining a culturally and academically diverse faculty and staff of the highest caliber. Accordingly, Webster University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, ethnicity, age, protected veteran or disabled status, genetic information, or any other characteristic protected by applicable law.
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With its home campus in St. Louis, Missouri, USA, Webster University comprises an action-oriented global network of faculty, staff, students and alumni who forge powerful bonds with each other and with their communities around the globe. Founded in 1915, Webster is a private non-profit university with students studying at campus locations in North America, Europe, Asia and Africa and in a robust learning environment online. The university is committed to ensuring high-quality learning experiences that transform students for global citizenship and individual excellence.