About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: HRM is committed to building a talent focused organization and to providing best-in-class human resource expertise and customer responsive services that are aligned with Northeastern 2025. In short, HRM's purpose is to make it easy to come to Northeastern and easy to be at Northeastern.
Responsibilities: Reporting to the Director of HR Technology Services, the HRIS Analyst will play a critical role in supporting our HRIS applications within the Human Resources department. The HRIS Analyst will work collaboratively with HR functional areas and college/division HR key contacts to research and resolve issues within the applications, provide ongoing application configuration and maintenance, and develop data queries and reports using SQL, Argos and Cognos. A successful candidate will have experience researching and identifying solutions on business application system related problems, providing technical guidance and support to end users. Additional responsibilities include test and implement configuration changes and upgrades, support interfaces, continuous automation efforts, proactively identify and resolve issues associated with data, ensures data and systems are secure, document HRIS processes/policies/workflow, provide systems training and customer service. The ideal candidate enjoys supporting systems, analyzing data, working with customers and likes to solve problems. Must be willing to build relationships with community and IT and be able to manage various conflicting deadlines in an environment in which they will be asked to balance the demands of multiple priorities.
Qualifications: - Bachelor's degree in Information Systems/Computer Science, General Business, Psychology, Management, Philosophy, Marketing required. - Proficient in SQL Query is preferred | Strong Microsoft Excel skills required - Must be a self-starter with the ability to take initiative, work independently, and use creative problem-solving skills to solve technical or process-related problems - Must have excellent customer service skills and the ability to communicate effectively with non-technical employees and management. - Knowledge of principles and processes for providing customer service i.e. customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction - Must have solid communication, organization, functional and technical skills - Must be able to handle multiple tasks and prioritize work effectively to meet deadline - Flexibility and adaptability as it relates to communication styles and organizational change - Excellent planning, time management and decision-making skills - Demonstrated ability to collaborate and drive results
Preferred Qualifications: -3-5 years of related experience (systems and/or HR systems), 2 plus years of experience/knowledge of the BannerHR and/or HRMS systems preferred
- Familiarity with Human Resources and Payroll functional processes preferred
Salary Grade: 11
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.