A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Housing Facilities is a unit within University Housing that partners with other units in University Housing to provide a seamless residential experience for residents. The unit and department are part of Student Life. There are approximately 220 employees working in Housing Facilities. The mission statement of University Housing: To create and sustain diverse learning-centered residential communities that furthers the goals of the University. Through partnership with others, we provide quality programs, services, and facilities for those we serve.
The Building Facilities Manager (BFM) supervises and coordinates a staff of direct reports who provide for the general cleanliness and maintenance of a residential building or complex. The position may require some evening and weekend hours. BFMs have budgetary oversight and responsibility for facilities related functions, including a labor line item. This total amount depends upon the size of the building. The focus is on total building management and BFMs are expected to collaborate with a wide variety of department and university partners, including Residence Education, Living Learning Communities, the Housing Information Office, Housing Information Technology, Housing Security, Conference Management Services, Michigan Dining, Occupational Safety and Environmental Health, and the Physical Plant. The ability to use current and emerging technology related to facilities management is a key to success. The BFM and his or her team support a living learning environment that sustains student success. University Housing leadership and staff are expected to demonstrate positive and courteous relationships with parents, guardians, and residents.
Supervise custodial and maintenance staff, which includes hiring, training, staff orientation, providing feedback as appropriate, evaluation and corrective action when necessary using university and department standards. Work with employees to resolve employee issues and grievances. Active supervision requires mobility through the facilities and the skills associated with documenting and explaining building needs to staff, Area Maintenance Coordinators, Directors at all levels and ACP (Auxiliary Capital Projects). Maintaining building structurally as well as mechanical components, electrical, painting, grounds, moving and storage, cleaning, and the waste stream removal process. Supporting external staff and contractors throughout the Housing department and within specific building(s) of responsibility. Assist with project planning and setting priorities for operational projects related to facilities. Lead, evaluate and approve requests for supplies, services and equipment. Maintain building access control systems, ensured to standards of state and federal code regulations and safety of residents.
Administer building and department operations in a competent and professional manner. This includes payroll, budget development and management, facility project development, procurement, coordination of tasks and projects with other departmental staff, stakeholders and with service providers within and outside of the university, with little oversight much of the time. Professional and timely communication is expected. Interview and recommend the employment of applicants; bargained for and professional. Ensure compliance with affirmative action programs. Draft proposals/ reports regarding inspection reports and building safety compliance. Serve as a liaison to HR and payroll regarding scheduling and job change or new hires and necessary forms and document processing. Use automated systems to initiate work orders, manage work orders, purchase inventory supplies, and initiate the purchase order process. Coordinate unit budget development process; identify, investigate, and propose solutions for budget expectations and overages. Direct expenditure of funds and adjust operational activities within budget limitations. Evaluate and recommend capital improvement projects and programs with our University partners..
Quality Assurance 15%
Serves as the building point person for Housing Facilities in matters related to delivering and maintaining high levels of quality service to the residents and stakeholders. This includes the following department and university standards: custodial, maintenance, grounds, pest management, Life Safety & security, inventory and material management. Perform inspection and compliance reports. Respond to parent and student concerns.
Collateral Assignments/Delegated areas 5%
Perform collateral assignments and take on delegated areas based upon department need. These tasks may include work groups, committees, stand-alone assignments that support the department’s mission. Examples are hiring committees; standards review groups, policy development and training initiatives. Department liaison while participating in cross functional committees and work groups. Respond verbally and/or in writing to to inquiries from residents, parents,/guardians, faculty, interdepartmental professionals and administrative staff and other members of the university community. This is not a complete or exhaustive list of such activities.
Bachelor’s degree or equivalent mix of education and experience.
Considerable knowledge of methods, materials and equipment used in maintenance and environmental services operations.
Minimum two years direct supervision experience in facilities field (custodial, maintenance or trades). Experience in customer relations; including strong written and verbal communication skills.
Two years’ experience in fiscal coordination and business control.
Knowledge of computer applications such as word processing, spreadsheets, e?mail, internet and database management.
Valid driver’s license and good driving record.
Experience supervising both the maintenance and custodial function, preferably in a campus, school or health care setting.
Evidence of proficiency in maintenance proficiency through certifications (such as the University’s BOMI or CBM course, construction maintenance, etc.)
Experience with computerized work order (CMMS), time keeping and purchasing systems.
Five years direct supervision experience in facilities field.
Knowledge of the AFSCME contract
Supervision of bargained-for staff.
There are two available positions. One position is for an afternoon shift.
Starting salary may vary depending on qualifications, experience, and education of the selected candidate.
This role may have reporting obligations under Title IX and Clery.
History and evidence of successfully hiring, training, developing and supervising others, especially custodial and maintenance staff.
Working knowledge of current custodial and maintenance best practices.
The ability to manage and support a diverse staff and clientele.
Evidence of problem solving and managing change.
Knowledge of relevant local, state and federal codes and regulations.
This position entails working conditions generally associated with a general management and administration. This position may on occasion require more than 40 hours a week. Roughly 75% of the job is indoors. Must be capable of being contacted and returning to the work site after business hours in the event of a maintenance emergency.
The position requires the ability to move regularly to inspect facilities and support staff. This requires ascending/descending stairs and inclines, as well as a ladder. The successful candidate should be able to move and transport objects up to 25 pounds, though this is not a regular job task.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 179976
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.