Coordinator of Assessment and Analysis Webster University
Position Number: S0790
Job Description Summary: This position is responsible for the collaborative design, development, and implementation of methods and processes to collect and analyze data, set up and maintain accurate and efficient databases and electronic data, and collaborate with faculty and staff in the preparation of data reports in support of the School of Education's assessment and accreditation goals. It also requires a great deal of data entry, data verification, data cleansing, and notifying faculty/staff/students of needed assessment data. Attention must be given to ongoing updates from state and national accrediting agencies. This position supports and enhances the School of Education's initiatives including consistency of academic program assessment, accreditation, strategic planning, continuous improvement, and operations by working with school faculty and staff and under the supervision of the Associate Dean.
Minimum Qualifications Bachelors Degree. Minimum of 3 years experience. Expertise with Jenzabar CX, Excel, Qualtrics, or other database systems. Ability to research, analyze, and present data clearly and concisely and without bias. Skilled at data entry, data clean up, and data maintenance. Organized and detail-oriented with the ability to work quickly and efficiently in order to meet deadlines and effectively balance multiple projects at one time. Ability to work collaboratively, or independently, when necessary. Possess effective oral and written communication skills. Ability to respect and uphold confidential and sensitive issues.
Preferred Qualifications Masters Degree preferred. Experience in a higher education setting. Experience with CAEP and required accreditations.
Essential Duties Collaborate with the Associate Dean, faculty, and appropriate staff in the design, development, and implementation of methods and processes to collect and analyze data, and set up efficient databases and electronic data in collaboration with faculty and staff. Enter external assessment data from DESE, ETS, Pearson, and admissions materials into student records (e.g., CX, Canvas) in a timely manner. Administer the collection of assessment data for all SOE assessed courses (including sending out reminders to faculty and students about assessments; follow up on data submissions from faculty, staff, and school partners; and troubleshoot assessment data collection issues). Work with IT and within existing structures to produce and analyze data and reports to support faculty and staff with new program development, curriculum maintenance, enrollment management, and accreditation reporting. Support the Associate Dean in communicating with faculty, staff, and extended international campus directors on assessment-related issues. Collaborate with the Associate Dean as well as faculty and staff, where appropriate, in preparing annual and other data reports, including reports for CAEP, DESE, Title II, HLC, and grant applications. Develop a comprehensive understanding of School of Education, institutional, state, and national reporting requirements and accreditations (including state certification requirements, DESEAPR components, Title II reporting, CAEP and SPA standards, and HLC guidelines). Work with the Associate Dean and faculty to ensure that all program documentation, assessment plans, and program reports are up to date and consistent. Serve on assessment-related and other committees, as needed, in the SOE and for the University. Act as the primary SOE Unit Administrator for Canvas (the School of Educations assessment management system) in its function for assessment purposes. Serve as the primary administrator for the SOE for course evaluations in CourseEval for on-ground, online, extended campus, and international campus SOE classes. Maintain assessment data collection forms and run reports to obtain aggregated and disaggregated assessment data for various reporting requirements. Generate data reports upon request, including reports required by HLC, for accreditation purposes, ongoing program improvement, and enrollment reports for distribution to faculty, staff, and administration. Collect data from DESE-mandated external testing websites and provide aggregated and disaggregated reports on those data as needed. Administer surveys in Qualtrics for required or requested assessment, program review, or quality assurance. Ensure the quality, accuracy, and integrity of needed data by crosschecking data periodically between systems (CX, Canvas, Starfish, etc.) and updating missing or inconsistent data. Collaborate with faculty and staff to propose and develop more efficient and effective methods of data collection and reporting. Other duties, as assigned.
Webster University is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to maintaining a culturally and academically diverse faculty and staff of the highest caliber. Accordingly, Webster University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, ethnicity, age, protected veteran or disabled status, genetic information, or any other characteristic protected by applicable law.
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With its home campus in St. Louis, Missouri, USA, Webster University comprises an action-oriented global network of faculty, staff, students and alumni who forge powerful bonds with each other and with their communities around the globe. Founded in 1915, Webster is a private non-profit university with students studying at campus locations in North America, Europe, Asia and Africa and in a robust learning environment online. The university is committed to ensuring high-quality learning experiences that transform students for global citizenship and individual excellence.