This position serves as a health care interpreter on-call for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other Interpreters with diverse backgrounds. As the Interpreter, you will convey health care information between monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will also need to have a passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC). You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County.
On-call shifts are evening/night shifts from 6:00 pm to 8:00 am on weekdays plus weekend and holiday shifts from 6:00 am to 6:00 pm and 6:00 pm to 6:00 am. Position includes working 3-5 nights and 1-2 weekend day/night shifts. Interpreter will be compensated for carrying a pager and will receive an hourly rate while interpreting at the Hospitals and Health Centers during on-call shifts. Actual interpreting will be from 10 to 40 hours per week. The interpreter may have the opportunity to work additional hours during the day if needed.
Additionally, you'll have the opportunity to participate in committees and complete projects as assigned.
What Perks and Benefits Can You Look Forward to?
We offer free continuing education credits
Career ladder with promotional opportunities
We will provide you with an iPad and necessary equipment in order for you to perform your job duties
You will facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
You will work with other members of the Interpreter Services staff to coordinate and schedule appointments
You will provide sight and written translation of Michigan Medicine documents for patients as needed
You will document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services policies and procedures
Communicate Interpreter Services resources and protocols to hospital staff and patients
Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC)
You will need to travel within our main hospital and its satellite locations
Perform other duties as assigned
Associate’s degree in a healthcare field or an equivalent combination of education and experience.
Oral and written fluency in English and Spanish
Certificate from a nationality recognized Medical Interpreting course encompassing at least 40 hours of training
Knowledge of medical terminology.
This position requires frequent standing/walking, positioning during an interpreting encounter and driving to and from appointments during day and night hours.
National Certification as a Healthcare Interpreter from CCHI or IMIA
Health care interpreting experience preferred
Excellent organizational skills
Proven customer service abilities
Experience using scheduling databases
Works well in a multicultural environment
Under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 179379
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.