Under the direct supervision of the Associate Director, Pro Audio Visual Services, the Equipment Support Technician (EST) supports faculty, staff and students in the operation of audio equipment used throughout the Academic Affairs area. The EST is responsible for the maintenance, inventory, distribution and upgrade of audio equipment, including P. A. systems, instrument amplifiers, and similar equipment. The EST is sometimes called upon for after hours event support. Occasional flexibility in working hours is needed. (After 5pm, and weekends).
Provides support for standard and specialized classrooms, labs, clinics and events; oftentimes during off hours.
Spot-checks all classroom setups to ensure equipment is maintained in optimum working order. Determines best
resolutions when problems occur and works closely with repair personnel.
Oversees the care and relocation of permanent and loaner equipment. Supervises the delivery and sets up the
equipment as needed.
Delegates and escalates tasks to student employees when appropriate. Supervises and trains student employees
Assumes ownership of tickets assigned and follows-through until resolved, including communication, both
internally and to the user.
Keeps up to date on emerging technology and seeks out innovations to be applied to classroom facilities.
Researches best practices for supporting faculty in the area of audio/video equipment.
Collaborates with Academic Performance Facilities and Services (APFS) staff, Music Instrument Repair Center,
Physical Plant, and Technology Training and Support Services.
Acts as project manager on projects assigned by the Associate Director.
Other duties as assigned.
Applicants who are both interested and qualified should submit the following materials: * Cover letter that addresses the applicant's capabilities and experiences. * A resume or CV.
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Internal Number: R0002376
About Berklee College of Music
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creativity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.