The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: October 1, 2019
Donor and Gift Services provides an end-to-end spectrum of service that picks up from the point of donor solicitation and follows a gift through processing and acceptance, fund creation and management, and donor acknowledgement and recognition. As an active advocate for donor interests, the Donor Recognition team within Donor and Gift Services manages an array of programs that acknowledge and recognize donors for their giving in meaningful ways, report to them on the impact of their philanthropy, and deepen their engagement with the campus.
The Donor Recognition Officer is responsible for donor engagement and communications outreach and activities associated with Berkeley's campus-wide lifelong, annual, and loyal donor recognition programs, as well as matching gift programs. These programs play an important part in university development, providing opportunities for donors to understand the impact of their giving and further their engagement with campus. Key responsibilities include preparation and delivery of periodic communications to donor constituencies to recognize their generosity, report on their giving, and share the impact of their support of Berkeley. The Donor Recognition Officer conducts research and cultivates ideas for the creation of engaging stewardship and recognition, tailored based on donors' interests and giving. The Officer is a first point of contact for inquiries about a range of topics, including personal giving, recognition program details and membership, and other campus matters, providing excellent customer service. S/he/they partners with other Donor Recognition team members on devising enhancements to the recognition and communications programs, and cultivates relationships both externally and internally in the furtherance of department goals.
Using institutional knowledge and awareness of constituency perception, the Donor Recognition Officer designs, develops and implements donor communications, stewardship reports, and outreach activities associated with lifelong, annual, and loyal giving recognition programs.
Provides analysis of information and complex data reporting results in order to prepare donor recognition reporting and communications, honor rolls, and for the operation of matching gift programs.
Analyzes, summarizes and/or reviews data associated with management of lifelong, annual, and loyal giving recognition programs as well matching gift programs, reporting findings, interpreting results and/or making recommendations.
Works with Advancement Operations staff to ensure proper operation of reporting associated with the management of these programs and associated communications; and resolution of issues that arise.
Responds to inquiries from internal and external parties, providing excellent customer service and quick resolution to matters that arise.
Excellent written communication skills with experience in production of marketing communications or donor recognition/relations materials that are appropriately presented and effectively received by target constituencies.
Exceptional interpersonal skills and the proven ability to cultivate and maintain effective working relationships with all levels of internal and external constituencies.
Proven track record of taking initiative to improve the operations of responsibilities managed.
Advanced analytical and problem solving skills, and exceptional attention to detail.
Project management skills, including the ability to plan and implement successful communications campaigns and events.
Ability to anticipate and recognize potential areas of constituency concern and address, resolve and/or mitigate problems or issues.
Minimum of 3-5 years' experience in donor relations, stewardship, development, or related field.
Advanced knowledge of the campus, its vision, mission, goals, objectives, achievements, issues of concern and infrastructure.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
This is a full-time, 40-hours per week, career position.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.