Position Description: POSITIONDESCRIPTION: Under the general supervision of the Dean supports and contributes to the clinic mission statement by managing specific clinical functions.
Assure that all clinic operations function in accordance with the University, dental school, and clinic mission and vision statements; assure that all personnel function in compliance with the dental school core values.
Actively support the continued evolution of the Helix Curriculum.
Manage, direct, and coordinate external relationships related to clinic operations including contracts with extramural clinics, establishment and ongoing evaluation of extramural rotations, Ryan White CARE-related operations (including contract negotiations), international mission trips, and other external partnerships; work directly with internal (e.g. clinic directors, managers, GPLs, chairpersons and vice chairpersons) and external (e.g. legal counsel, site directors) entities in assuring this responsibility is met.
Manage and coordinate the joint operations within the Specialty Clinic and assure smooth transition of patients to and from those operations and effective education of students and postgraduate residents in that setting.
Direct and coordinate quality assurance activities in all clinics within the Pacific Dugoni system.
Actively participate in the communication structure of the dental school including committee work (CAC, Clinic Committee, CQA, etc) and meeting/event attendance. Act as a liaison between the ADAA/EAD, ADCS, department chairpersons, group practice leaders, and program directors. Serve as communication node to actively push communication to all stakeholders.
Develop and utilize reports in the management of clinic operations and assessment of outcomes (e.g. student learning, patient care, clinic operations, financial outcomes) and incorporate these reports into the dental school outcomes tracking format.
Provide leadership to establish and implement clinic policy and structure within the Clinical Practice Strand.
Communicate with IT/Exan on all clinic-related IT operations (hardware and software upgrades, process changes, report writing, grading); consolidate user requests.
Develop and implement incentive program.
Perform all other duties as assigned by the Dean.
Basic Qualifications: Knowledge of:
Dental school educational processes.
Dental school practice management processes.
Dental school clinic administration processes.
Private practice management processes.
Principles of management and supervision.
Principles of business communication, including interpersonal interactions and letter and report writing.
Microsoft Excel, Word and Access.
Communicate effectively with a diverse population of patients, students, staff, faculty, administration, and outside entities.
Produce professional and concise reports and written correspondence.
Analyze financial reports and make appropriate recommendations.
Work independently with minimal supervision.
Provide effective leadership, training, and supervision.
Maintain confidentiality of information.
Demonstrate professional judgment in all situations.
Effectively management projects and deadlines.
Minimum five years of dental private practice experience.
Minimum five years of experience in a dental school clinic administration.
Dental degree from an accredited dental school.
Additional Qualifications: Knowledge of:
Clinical database systems desirable.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.
1. Work performed is primarily office/administrative with frequent use of computer keyboard, mouse and telephone. 2. Requires sitting majority of the working day; occasional standing, bending and walking. 3. Occasional lifting of up to 15 lbs should be anticipated.
Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.
University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.