The Department of Laboratory Medicine serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine. The department now employs 900 people who work at the award-winning University of Washington Medical Center (ranked among the top medical centers in the United States as rated by U.S. News & World Report), Harborview Medical Center (the region's only Level I Trauma center, known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally- and medically- vulnerable populations.), and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty.The Laboratory Medicine Department has a position available in our Medical Informatics Division for a full-time, day shift, SENIOR COMPUTER SPECIALIST whose primary role is to support interfaced instruments in our Laboratory Information System (LIS). This position is responsible for managing, maintaining and monitoring the LIS as part of our collaborative Laboratory Medicine Informatics Team. This position will support our Instrument Interface Specialist team leader and other members of the instrument interface team in designing, deploying, maintaining and managing lab instrument interfaces. This position is responsible for insuring accurate and appropriate configuration for all testing performed in the clinical laboratories for all the major medical facilities including the University of Washington Medical Center, Harborview Medical Center, Northwest Hospital and Seattle Cancer Care Alliance. In addition, this position is responsible for implementing, integrating, and supporting LIS features that will maximize smooth laboratory operations. This position supports the University's primary objectives by ensuring accurate laboratory results for educational, research purposes and patients in our community as well as those from other states. The LIS is a complex application with 3 individual modules: General Laboratory, Microbiology and Blood Bank. This position requires the ability to translate operational and regulatory requirements for the configuration of LIS and other clinical information systems. Our LIS interfaces with multiple electronic health record systems, billing systems, and other clinical information systems. This position will manage, maintain, and monitor approximately 100 laboratory instrument interfaces as well as instrument and vendor middleware. We support several major medical facilities including the University of Washington Medical Center, Harborview Medical Center, Northwest Hospital and Seattle Cancer Care Alliance. These facilities include multiple laboratories and over active 1000 LIS users. The responsibilities of this position include analyzing requests for improvements and changes to the LIS and other information systems (such as middleware or electronic health record systems) and, designing solutions to address user needs as well as testing, coordinating, and implementing requests for configuration modifications . This position also provides advanced application support to users of the LIS and other information systems in the Department of Laboratory Medicine as well as a variety of UW Medicine locations. This position requires an understanding of the relationship between complex laboratory operations, LIS and middleware capabilities and limitations, caregiver and physician requirements, test requirements, reporting and regulatory requirements (CAP, DOH, CLIA, HIPAA, FDA, etc), data requirements of multiple downstream systems, and data flow throughout the laboratory and all the associated medical centers and clinics.This individual will serve as a Sunquest application and instrument interface analyst for the entire Department of Laboratory Medicine and its associated laboratories. This position is responsible for insuring accurate and appropriate configuration for all testing performed in the clinical laboratories for major medical facilities: the University of Washington Medical Center, Harborview Medical Center, Northwest Hospital and Seattle Cancer Care Alliance. In addition, this position is responsible for implementing, integrating, and supporting LIS features that will maximize smooth laboratory operations. This position supports the University's primary objectives by ensuring accurate laboratory results for educational, research purposes and patients in our community as well as those from other states.Operational:Manage the instrument interfaces in Lab Information System (LIS). Perform general application maintenance as assigned. Guide and assist all laboratory divisions in assessing the impact of changes to the system and in developing appropriate operational procedures to ensure database integrity by utilizing change control practices.Monitor the Laboratory Information System database integrity and evaluating the impact of changes to the database.Manage and monitor system security. Coordinate database updates and other needed changes with multiple IT groups from all of our different electronic health record systems, billing systems and ancillary systems which includes ORCA, Epic, Mindscape, Xifin, etc.Create and maintain documentation for processes and procedures as well as regulatory requirements including CAP, DOH, CLIA, HIPPA, FDA, etc.Create and maintain user training materials as well as assist in training new staff members.Projects and Development:Research instrument interface options and development with our vendors including Sunquest and Data Innovations.Work with other UWMC affiliated clinical system analysts on LIS or other clinical application projects.Perform project analysis for, and coordinate conversion and implementation of major software upgrades, minor software updates, and product liability alerts. Work with Lab Med PMO's to coordinate projects with outside departments and divisions.Test and evaluate the impact of software modifications and any required updates to laboratory operations and coordinate the implementation of major software upgrades not only for the LIS but also with lab instrument vendors.Guide and assist all laboratory divisions in assessing the impact of changes to the system and in developing appropriate operational procedures to ensure database integrity.Troubleshooting:Serve as secondary contact for LIS instrument interface issues and troubleshooting for approximately 100 instrument interfaces.On call rotation responsibilities are 24/7 on a rotating weekly schedule. During on call rotation, this position is the primary point of contact for over 1000 LIS users as well as multiple ancillary clinical systems.When not on call, this position will be the secondary point of contact for issues that cannot be resolved by the on call person.Troubleshoot and resolve user and Lab Information System problems and issues of all types.Coordinate with analysts from other UWMC systems which include ORCA, Epic, Mindscape, Xifin, etc, to resolve issues.Resolve user computer, software and network problems. Report application or network problems to appropriate sources which may include UW ITS, ORCA, Epic, CSI, etc.Resolve LIS user production and test area access issues.Minimum Requirements:BS in Medical Technology or science related field, AND 2-3 years laboratory instrument interface and lab instrument interface middleware experience.Desirables:Data Innovations instrument manager experience.Clinical information systems experience.Ability to work independently.Lab regulatory requirements.An equivalent combination of education and experience may be considered.This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.