Pay Range: $14.93 per hour or higher depending on experience
Full/Part Time: Full Time
Position Summary: This position is responsible for providing efficient and effective registration services and information to students, staff, and faculty. Extensive knowledge of UI academic rules, regulations, and policies is required. The Academic & Enrollment Services Specialist provides service to the academic community by interpreting and applying registration regulations, entering registration and curriculum requests into database, updating and maintaining accurate student records information, and processing transcript requests. This position works with other Registrar Office staff to ensure excellent service to the University community and by performing other duties as assigned. This position is a member of the Office of the Registrar team and works cooperatively with others to achieve University and Office of the Registrar goals. This position reports to the Student Records/Systems Coordinator.
High School diploma or GED Experience with general office policies and procedures. Experience using personal computers and proficiency with common computer applications such as Microsoft Word for Windows, spreadsheet software, electronic mail, and web-based research Experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations Experience providing a high level of customer service to a diverse group of constituents
Some college or Bachelors degree Experience in Registrars Office; Higher education Experience with Banner Experience with imaging software Excellent communication, interpersonal, and organizational skills Ability to adapt quickly to changing policies and procedures Demonstrated experience handling confidential information Ability to work with diverse groups of people (KEEP) Ability to handle difficult interpersonal situations with tact and diplomacy Ability to systematically research a variety of sources to collect requested information Ability to provide accurate and timely information and handle complex problems courteously and efficiently Ability to work in a repetitive, detail-oriented environment Ability to multi-task, prioritize, and manage time effectively
Physical Requirements & Working Conditions:
Posting Number: SP002329P
Posting Date: 09/27/2019
Open Until Filled: Yes
Special Instructions: This position is open until filled, however, applications received on or before October 14, 2019 will receive first consideration. Position will remain open until a sufficient pool of candidates is identified.In addition to the online application, please submit a resume and a detailed letter of qualification addressing all of the required and preferred qualifications.
Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
Since 1889, the University of Idaho has provided motivated students with a transformative higher education experience that prepares them to solve real-world problems and achieve success in their lives and careers. Beginning with our beautiful residential campus in Moscow, the university’s reach extends throughout Idaho, serving over 12,000 students with educational centers in Coeur d’Alene, Boise and Idaho Falls, a research and extension center in Twin Falls, plus Extension offices in 42 counties. One of the nation’s land-grant research universities, U of I is a noted national leader in student-centered learning and interdisciplinary research that promotes public service. Our work serves businesses and communities, advancing the pursuit of diversity, citizenship and global outreach.