As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for five consecutive years.UW Tacoma's Office of Enrollment Services has an outstanding opportunity for a Program Assistant. Enrollment Services provides current and future students with administrative and academic support services and information needed to take full advantage of the educational opportunities available to them at the UW Tacoma. Enrollment Services also provides faculty, staff and members of the community with information and administrative services that support the University's academic missionThe Program Assistant This position handles admissions and application materials, data entry and queries in multiple databases, and notification/communication on behalf of the University with students who are applying for undergraduate admission to the University of Washington Tacoma. The position requires excellent attention to detail, the ability to work independently, and meet strict deadlines while adhering to admissions policies and procedures. This position is a vital role in the undergraduate admissions process.Duties and Responsibilities:Collaborate with other staff in Admissions, Enrollment Services and academic programs on admissions processesComplete data entry tasks relating to application submission and related supporting documents necessary for file completion, including forwarding materials for evaluation; scanning/maintaining electronic files; updating databases per requests to change application quarter, withdrawals of applications, declining admissions offers, and regular monitoring of application status conversion rates to ensure admissions operations efficienciesPerform various application database queries, reports, and lists based on the needs and directions of the Associate Director of Admissions Operations,Perform duties involving the management of mail, imaging and document management including scanning, indexing, verifying, accessing documents and data,Develop and maintain records, both conventional and electronic including sorting and calculating data; and import/export data from/to other software applications.Update application information in student databases and provide feedback to Associate Director/designees concerning required updates and data entry changesComplete admissions records management, file maintenance protocols and preparing files for records retentionGenerate notification letters out of CRMKeep admissions web pages currentAdditional Responsibilities:As designated, assist with admissions processing activitiesAssist in the implementation of operational goals and objectives for Enrollment ServicesBe resourceful in problem solving: use intelligence, common sense, hard work, multiple resources and tenacity to solve particularly difficult or complicated challengesAccept personal responsibility for the quality and timeliness of work/ can be relied upon to achieve excellent results. Be self-starting, autonomous yet collaborative, detail-oriented, and dependableHave a pleasant, collaborative personality: warm helpful and welcomingAttend appropriate departmental meetings, serve on committees and participate in projects as neededPerform other duties as assignedMinimum Qualifications:High school graduation or equivalent AND two years full-time clerical experience OR equivalent education/experience Additional Qualifications:Must be detail-oriented to manage and update constantly changing information while also organizing work, defining tasks, prioritizing assignments, working independently, and following through with minimal directionAbility to be flexible and responsive to evolving changes in work flow and process management, as the use of technology or other opportunities result in new processes or task organizationAbility to work on multiple tasks while responding to student and staff needsAbility to work well and collaboratively with others within a multi-cultural environmentAbility to perform well during periods of high volume activity/stressExcellent oral and written communicationProficient and accurate keyboarding skills; 10 Key by touchExcellent customer service skillsExperience with, and appreciation for, working with people of diverse backgroundsFamiliarity with databases; proficiency with Microsoft Windows, Windows based applications, Access databases and other softwareDesired:Bachelor's DegreePrior experience with the University of Washington's Student Database (SDB)Prior experience with CRM databasePrior experience with UW Tacoma's Student Information System (SIS)Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.