Position Summary: Under the direction of the Legal Information Services Manager, the Legal Operations Analyst applies skills as a seasoned, experienced professional with a full understanding of legal operations' business process and analysis practices, and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. The Legal Operations unit is responsible for budget, technology portfolio, process improvement guidance, training, vendor management, knowledge management, legal practice support, program management, and analytics that enable UC Legal to continuously improve. The unit administers the legal technology road map and supports the Division's mission and strategic goals.
The Legal Operations Analyst's duties include user adoption via training, tier 1 support, and best practices documentation. Proactively gathers and articulates use cases and requirements, and proposes solutions. Maps and develops efficient and user-friendly workflows, demonstrating business process analysis and technical expertise. Responsible for data integrity, analytics and reporting within individual systems and across data sets. Strong communicator who builds easy rapport in-person and via remote communications, and successfully translates complex technical details to layperson.
UC Legal delivers ethical, timely, efficient, and high quality legal services to the University of California's ten campuses, five medical centers, and the Lawrence Berkeley National Laboratory, as well as to the Board of Regents, the President, Chancellors, and other officers of the University. Its services include prosecuting and defending litigation; drafting and negotiating agreements; providing advice, counsel, and interpretation of laws, regulations and policies; and assisting with development of effective compliance and risk mitigation strategies to facilitate the University's complex organization.
Special Conditions of Employment:
Other Special Conditions of Employment:
employment contingent upon successful completion of a background check
Job Close Date:
Actively promotes user adoption by providing in-person and remote training. Creates and updates best practices, procedural, and training documentation.
Job Requirements Education/Experience: Bachelor's degree in related area and / or equivalent experience / training. Required
Knowledge/Skills: Thorough knowledge of legal operations' business and process analysis functions. Thorough knowledge of related areas of IT.
Strong problem solving skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. Focus on continuous improvement.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Exceptional ability to collaborate and work with people from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures.
Strong, effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels within, and external of, the organization.
Broad knowledge of data/information security, and related risk mitigation. Required
Broad knowledge of the law and legal operations.
Strong data analytics skills, including integrity analysis, reporting, visualization and modeling. Translate data into actionable business insight.
Broad experience with case management, ebilling, document management, eSignature, SharePoint, workflow tools, project management and data analysis tools. Experience with system administration of cloud-based platforms.
Demonstrated experience in a legal operations' team, law firm, or other support of a legal team.
Broad knowledge of legal hold and eDiscovery procedures and practices.
Demonstrated participation with a professional organization or peer cohort. Preferred
About us The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the corporate headquarters to the ten campuses, five medical centers and three Department of Energy National Labs and enrolls premier students from California, the nation and the world.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.