The Physician Director of Primary Care and Practice Director, Primary Care will work collaboratively as a dyad to co-lead the overall practice operations. Together they will promote positive internal and external relationships, provide timely communication, participate in the budgeting and strategic planning process, and develop and oversee practice performance and program development. The dyads are responsible for creating a culture that supports the Medical Group's organizational vision, mission, and values.
Job Functions & Duties:
All listed functions and duties listed are essential to Physician Director of Primary Care role.
Responsible for the clinical operational activities and functions within the Practice
Creates the culture of continuous quality improvement
Ensures that patient safety efforts are given high priority within the practice
Creates a culture of effectiveness and accountability and holds providers accountable for outcomes of work, positive behaviors, collegiality and teamwork
Collaborates with Practice Manager(s) on areas of practice operations
Responsible for managing patient complaints, in conjunction with the practice manager
Manages provider behavior and impairment issues. Escalates these issues to Medical Group Leadership when appropriate
Provides direction, holds accountable, develops and evaluates clinical staff in their performance of all goals and objectives with input from Practice Manager, Practice Director, Vice President, Provider Services and Sr. VP/Senior Physician Executive, Medical Group.
Actively participates in provider recruitment process, provider development and retention
Maintains current understanding of provider productivity measures and ability to compare against National, State and System benchmarks, within the context of the practice performance model.
Ensures effective, efficient and cost-effective use of clinical resources in order to maintain an environment that strives to meet budget goals.
Actively participates with the Practice Manager in the development of budgets and review of monthly and quarterly financial reports
Identifies and evaluates opportunities to improve service offerings consistent with EMMC mission and priorities
Develops provider and practice workforce plans and incorporates into the annual budget process
· Manages community relations(marketing plan/strategy – following proven marketing principles) in conjunction with the Practice Manager; retain and grow market share; service level and patient experience
Internal Number: 1
About Northern Light Eastern Maine Medical Center
About Northern Light Health
At Northern Light Health, we’re building a better approach to healthcare because we believe people deserve access to care that works for them. As an integrated health delivery system serving Maine, we’re raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Our more than 12,000 team members—in our hospitals, primary and specialty care practices, long-term care and home healthcare, and ground and air medical transport and emergency care—are committed to making healthcare work for you: our patients, communities, and employees. To learn more about Northern Light Health and our locations across Maine, visit www.northernlighthealth.org. Northern Light Health has facilities from Portland to Presque Isle and critical access hospitals to a larger tertiary medical center. I have attached a map outlining all of our locations throughout Maine.
Why Northern Light Health?
• Robust compensation and benefits package
• Student Loan Reimbursement Programs – with no maximum benefit
• Relocation Bonus
• Sign on Bonus
• Flexible schedules and exceptio...nal work/life balance
• Generous CME and time off benefit
• Leadership and teaching opportunities, if desired