The Media School at Indiana University is built on a decades-long tradition of journalism, film, media, and communication at one of the nation's premier public universities. Our programs focus on teaching, researching, and creating media—from academic, creative, and professional perspectives. The Media School is committed to building and supporting a diverse, inclusive, and equitable community of students, scholars, and staff.
The Director of Student Services provides leadership and strategic direction in the administration and supervision of programs and personnel serving more than 2,000 students in The Media School, as well as students from other schools who participate in Media School programs. The director is responsible for integrating and coordinating among academic advising, career services, experiential learning, and undergraduate recruiting within The Media School.
The director is the primary point of contact for faculty and staff on matters related to student services and is responsible for resolving or referring student issues related to those services. As a member of the Media School's senior staff, the director works particularly closely with the Director of Undergraduate Studies and the Director of Administration and Strategic Initiatives and also represents the School in interactions with offices and organizations within and outside IU.
Besides providing strategic vision and oversight of student services in general, the director is directly responsible for developing and managing a unique portfolio of experiential education programs that make The Media School a leader in student academic engagement. These programs include study abroad, internships, service learning projects, the Media Living Learning Center, and student organizations.
Master’s degree and five years of experience in higher education administration.
Strong communication and interpersonal skills. Excellent organizational skills and the ability to successfully manage multiple responsibilities and tasks with frequent interruptions. Attention to detail and ability to maintain a high level of accuracy. Ability to work both independently and as a team member, with a wide range of partners. Discretion and the ability to maintain a high level of confidentiality. Ability to make presentations in front of groups. Ability to represent the Media School and the University and present a positive image to a wide range of stakeholders. Excellent computer skills, including competence in Microsoft Office suite.
Degree in a media, arts and sciences, or higher education field. Experience with Indiana University undergraduate programs and systems.
Working Conditions/Physical Demands:
Standard office environment, with occasional long days related to student events. Includes periodic travel to program sites nationwide and potential travel to international locations.
Salary Plan: PAE
Salary Grade: 4SA
Department: MEDIA SCHOOL (BL-MSCH-IUBLA)
Internal Number: 76838
About Indiana University
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.