Undergraduate Admissions at West Virginia University is seeking applicants for an Admissions Assistant III (Admissions Assistant III .26) The incumbent is responsible for processing all First Time Freshmen (FTF) admission decisions into the STAR system. They also maintain and implement communications in CRM. The incumbent will enter various data elements in the STAR Student Information System and evaluate freshman files to determine admission decision. Contacting students on a case by case basis to assist in the recruitment process, and to enhance the student experience is also required.
In order to be successful in this role, the ideal candidate will:
Investigate and research student files to determine if information is correct and complete in the system. Determines if data is correct and enters appropriate decision into STAR system. Needs to be knowledgeable of all admission and academic requirements for incoming freshman students. Enters data information for non-admits, committee files, and all other miscellaneous files. Enters and updates information in STAR for branch campus referrals.
Be a Designated Power user for CRM, Salesforce/TargetX, in Office of Admissions. Creates and initiates communication plan for first time freshman applicants and admits. Composes and initiates correspondence related to admission decisions. Responsible for working with appropriate staff to create and update student emails and letters. Verifies appropriate content in mailings.
Evaluate freshman applications to determine eligibility for admission to WVU. This includes determining overall GPA, verification of tests scores and review of required academic coursework.
Answer questions and offers assistance to current and prospective students, parents, counselors, and other university personnel concerning admission policies and application status. May serve as Freshman Representative at WVU Events and Open Houses. Meets with prospective students and parents.
Share responsibility of processing non-refundable application fees for undergraduate admissions. Calculates and handles large sums of money. Prepares deposits for the Office of Student Accounts. Maintains a file of receipts for auditing purposes.
Enter college transfer credit into STAR system for incoming students. Determines appropriate college level course translation and initiates system articulation of equivalent courses.
Assist in processing large volumes of incoming Freshman and, ACCESS student applications by utilizing Workflow. Accesses and utilizes multiple forms in the Banner/STAR system to verify student's current status in the system. Once verified, numerous data items are entered on multiple forms. Such items include high school and/or college information, test scores, and documents received. Reviews application and information on the system to determine student residency and admit type. Once these decisions have been made, the data is entered into the system. Reviews and updates the student checklist, determines missing information and completes & verifies request letters.
Assist in Investigating and researching incoming mail by accessing batches in the document imaging system. Interprets Banner/STAR records to determine the appropriate location for the materials. Records receipt of the material on the Banner/STAR system. Scans student materials received by mail. Reviews applications and determines if the file is complete and ready for evaluation.
Assist other units as needed. Assists Assistant Director, and other WVU admission and recruiting staff with special projects as instructed.
Provide functional guidance and training to new staff, temporary employees, and student workers who perform
Pay Grade: 13
Associate degree or equivalent years of experience
One (1) year experience required for the following:
Banner/STAR experience or equivalent database, Word processing, Data entry, scanning.
Calculating simple math problems.
Professional communication and writing skills.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at https://talentandculture.wvu.edu/.
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Aug 8, 2019
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes
Internal Number: 182402
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.