Position Summary: Incumbent serves as first point of contact for patients in the ambulatory clinics. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third party coverage. Schedules, confirms, and cancels patient appointments. Serves as preceptor and lead for other Admit Workers in the clinic. The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, not does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
Rate Minimum $19.30 Midpoint $21.66 Maximum $24.02
Required Qualifications: Ability to effectively read, write and speak EnglishAbility to make simple calculations and perform simple mathAbility to work variable shifts including evenings, nights, weekends, and holidaysDemonstrated effective written and verbal communication skillsDemonstrated experience using a computer, including data entry and retrievalDemonstrated experience using multi-line telephone systemDemonstrated experience using office equipment such as a printer, copier, fax, scanner
Preferred Qualifications: Bilingual in English/Spanish or English/Vietnamese (certain clinics may require this qualification)Demonstrated experience working in a hospital or medical office settingDemonstrated experience working in registration, scheduling and/or authorization processDemonstrated experience working with TDS, Signature, IDXDemonstrated knowledge of insurance programs and/or government programsDemonstrated knowledge of medical terminology
Physical, Mental & Environmental Demands:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
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